Privacy Policy

This Privacy Policy explains how Neogenesis – Auto Combat TCG (“we”, “our”, “us”) collects, uses, and protects your information when you use our mobile application.

1. Information We Collect

We may collect the following types of information when you use the App:

• Personal Information: Such as your email address if you contact our support team.
• Device Information: Device model, operating system version, language, region, IP address.
• Usage Data: Game session data, in-app activity, progress, preferences, crash reports.
• Payment Information: Transactions are processed through the App Store. We do not store or access your credit card details.

2. How We Use Information

Your information may be used to:

• Provide and improve gameplay experience
• Save game progress, decks, and preferences
• Deliver customer support and respond to inquiries
• Monitor analytics and performance
• Send updates, promotions, or important notices (with your consent)

3. Sharing of Information

We do not sell your personal information. We may share information with trusted third parties only in the following cases:

• Service Providers: Analytics, crash reporting, or ad networks
• Legal Requirements: If required by law, regulation, or legal process
• Business Transfers: In case of a merger, acquisition, or sale of assets

4. Third-Party Services

The App may integrate with third-party SDKs (e.g., advertising networks, analytics). These services may collect anonymous information such as device ID, IP address, and interactions to provide ads or measure usage. Please check their own Privacy Policies.

5. Children’s Privacy

Our game is not directed to children under 13. We do not knowingly collect personal information from children. If you believe your child has provided information, please contact us to remove it.

6. Data Retention

We retain your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account or data at any time.

7. Security

We use reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights under data protection laws, including:

• Right to access, correct, or delete your personal data
• Right to restrict or object to processing
• Right to withdraw consent at any time
• Right to file a complaint with a data protection authority

9. International Transfers

Your information may be transferred and processed outside your country. We ensure appropriate safeguards are in place to protect your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted in the App or on our website with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]